Customer Experience Manager

BERLIN FULL-TIME

WE ARE YOUR SUPER

We are a passionate bunch of open-minded, travel obsessed motivated people who work our asses off to make healthy eating easier and give back while doing so! Our mission is to make the world a healthier and happier place by providing natural, organic and delicious superfood mixes. Being funded by one of the leading global venture capital seed fund and startup accelerators, we are looking to grow and expand Your Super further. You have the chance to join the team early and become a crucial part of our success story.

 

RESPONSIBILITY

  • Daily customer service tasks (phone, email, social)
  • Social Media engagement with customers
  • Data collection and occasional customer calling for nutritional advice
  • Maintaining existing partnerships and growing new ones (Fun!)
  • Owning customer relationships (and building new ones!)
  • Anything you want (what's awesome about an early-stage start-up is you can essentially create your own role as long as your core responsibilities are taken care of!)

SKILLS

  • Awesome attitude and ready to hustle (We work hard but we are smiling and sometimes dancing while we do so)
  • Eager to learn about the power of customer experience and social media
  • Ready to take initiative and think outside the box
  • Pro-active, open-minded and excellent communicator
  • Fluent English and German

WHY YOUR SUPER

  • Company culture can't be beat, we love what we do and the people we do it with!
  • Beautiful office in Berlin Mitte (that makes you feel like you're outside!)
  • We walk the walk, and encourage everyone to embrace a healthy life and live well
  • Free Superfoods...!
  • An awesome opportunity to help change the world
  • Somewhat flexible schedule and remote work opportunities available within the calendar year

YES I AM  INTERESTED IN YOUR SUPERFOODS

Only send an email with your resume and motivation letter to hr@yoursuper.com if you are the kind of person who… is ready to do whatever needs be done, are a self-starter, passionate about health, sees solutions and opportunities (not problems), loves a loads of responsibility & a healthy dose of chaos, has good sense of humor plus wants to be part of super fast-growing start-up. If you are the above person, send the following infos…

  • Resume
  • Motivation
  • References
  • Anything else you would like to share

If you have any questions at all, then please shoot an E-Mail to hr@yoursuper.com.